Online Listening Tips and Help
With Online Listening you can tune in to The WBF Shopper, Bartow Yellow Jacket sporting events, and the greatest hits of the 60s, 70s and 80s, plus Fox News Radio, from anywhere in the world.
You will need a media player such as the Adobe Flash Player, QuickTime, or the Windows Media Player, to listen to WBF's online radio broadcast, known as a webcast or stream.
Our default player is flash-based, so you will need the current version of Adobe's Flash player. We have found that this player works best with our webcasting streams, with minimal stalling and dropouts.
After clicking the "On Air" images, our player will open in a new window, and our stream will start immediately. From our player, you may choose a different media player, based on your listening device. For example, you can choose the Quicktime player to listen on your iPhone or iPad.
However since our webcasting stream is 'MP3-based', there are other players you may choose to use, including Quicktime and Windows Media Player.
We hope you enjoy Online Listening from WBF!
If you are experiencing problems and cannot listen to our online webcast, please see some of these frequently-asked questions...
Why can't I listen to the Florida Gators or other sporting events on your web stream?
Because of licensing restrictions, WBF is prohibited from webcasting/streaming certain shows or sporting events over the internet. These shows and events include the University of Florida Gators, and NCAA football games. We cannot stream these events because these they contain copyrighted licensed material, and/or the internet broadcast rights belong to other companies. During these shows and events, we will stream music. However, we are permitted to stream NASCAR Racing events and shows, IndyCar Auto Racing, and NFL games.
I don't have a high-speed internet connection, can I still listen on a dial-up connection?
Maybe. You can try our regular "On Air" link, however if your connection becomes unstable or you can't listen, please click here and try our low-speed streaming server. Please note, the low-speed stream will not sound as good as our high-speed stream.
When I listen online, why is the audio delayed compared to what I hear on my home or car radio?
Online listening requires the radio signal to be converted into a digital format to be "transmitted" over the internet. This conversion process creates the delay, which can be anywhere from 10 to 60 seconds.
Why does a new window open when I click the "On Air" image? What's happening?
In order to allow our users to continue listening even after leaving our site, we open our player in a smaller browser window. This way, you can keep listening no matter what else you're doing online. If you leave our site and want to return, the links in the player window will bring you right back.
I used to be able to hear your station, but when I click on my favorite or bookmark to listen to your station, all I get is an error message and/or I don't hear any audio.
Be sure that you are using the correct web address for our player, and update your bookmark or favorite accordingly. To view the latest player, click the "On Air" image, above. When the new player displays, use your browser's Favorite or Bookmark function to save the new player location.
The audio player says "try again later". What does this mean?
It can mean that either we have reached our maxumin number of listeners and cannot except any more connections, or we are having problems with our wecasting/streaming internet connection, or your computer may be having trouble connecting to our stream.
I can’t access the stream, all my configurations are up to date including my browser and my audio software. I can’t connect at all.
It could be we have reached our maxumin number of listeners and cannot except any more connections, or we are having problems with our wecasting/streaming internet connection.
I'm using an iPod Touch. The "On Air" link does not work for me.
iPod Touch users that are not able to use the "On Air" link need to verify that they are using the latest version of the iPod Touch software. Connect your iPod Touch to your computer running the latest version of iTunes, and let iTunes sync your iPod Touch with the latest updates.
I used to listen via my iPhone, other mobile phone, or Internet/wifi-enabled radio... but what I used previously no longer works.
If you used to listen via your mobile phone, note that we have changed the way our stream works and you may need to update your phone or app configuration. We are unable to troubleshoot specific phone setups, as each person's phone configuration and provider settings can vary widely. However, here are some options for you to try:
When I access the "On Air" link, using my mobile device, I get either a blank screen or my phone tries to download a text file.
If you are getting a blank screen, then your phone's audio software may not support streaming audio or the software has not been setup correctly. If your phone is trying to download a text file, then your phone may be missing audio software or the software hasn't been setup correctly. Some phones, such as Blackberry or Android devices, require a download from their app stores to enable streaming. You will need to contact your phone vendor or software publisher for configuration assistance, or you may want to obtain new audio software from your phone vendor or phone's app store.
When I try to listen via my Palm PRE, I get about 15-30 seconds of audio, and then nothing.
This is a known issue with how WebOS interprets some streaming audio requests. Those who are familiar with this problem say that fixing it will require an update to the PRE's 3rd party audio apps, or a firmware update to WebOS. Keep your PRE and its applications up-to-date, and when this issue is addressed, your phone will be updated properly.
Still have questions? Comments? Problems?So after you've done all this:
We hope you enjoy Online Listening from WBF!