Online Listening Tips and Help
Bartow Yellow Jackets, and Polk County's Classic Hits!
Our web streaming media player is flash-based, so you will need the current version of Adobe's Flash player. We have found that this player works best with our webcasting streams, with minimal stalling and dropouts.
After clicking the "On Air" image, our audio player will open in a new window, and our web stream will begin.
If you accessed the player from a desktop computer (PC or Mac)
We hope you enjoy Online Listening from WBF!
If you are experiencing problems and cannot listen to our online webcast, please see some of these frequently-asked questions...
Why can't I listen to the Florida Gators on your web stream?
Because of licensing restrictions, WBF is prohibited from webcasting/streaming certain shows or sporting events over the internet. These shows and events include the University of Florida Gators football and basketball games. We cannot stream these events because they contain copyrighted or licensed material, and the internet broadcast rights belong to other media companies.
When I listen online, why is the audio delayed compared to what I hear on my home or car radio?
Online listening requires the radio signal to be converted into a digital format to be "transmitted" over the internet. This conversion process creates the delay, which can be anywhere from 10 to 60 seconds.
Why does a new window open when I click the "On Air" image? What's happening?
In order to allow our users to continue listening even after leaving our site, we open our player in a smaller browser window. This way, you can keep listening no matter what else you're doing online. If you leave our site and want to return, the links in the player window will bring you right back.
The audio player says "Error The station is not currently streaming. Please try again later." What does this mean?
It can mean that either we have reached our maxumin number of listeners and cannot except any more connections, or we are having problems with our streaming internet connection or equipment.
The audio player says "Blackout The station is currently in blackout mode. The audio stream will resume when the blackout has ended." What does this mean?
This means we have turned off our stream. The reasons we turn off the stream, 1) we are not allowed to stream certain content, like Florida Gators. 2) We are performing routine maintenance on our streaming equipment. 3) Periodically, the stream is turned off to help reduce the very high and exorbitant royalty fees.
I used to be able to hear your station, but when I click on my favorite or bookmark to listen to your station, all I get is an error message and/or I don't hear any audio.
Be sure that you are using the correct web address for our player, and update your bookmark or favorite accordingly. To view the latest player, click the "On Air" image, above. When the new player displays, use your browser's Favorite or Bookmark function to save the new player location.
I canít access the stream, all my configurations are up to date including my browser and my audio software. I canít connect at all.
It could be we have reached our maxumin number of listeners and cannot except any more connections, or we are having problems with our wecasting/streaming internet connection.
I'm using an iPod Touch. The "On Air" link does not work for me.
iPod Touch users that are not able to use the "On Air" link need to verify that they are using the latest version of the iPod Touch software. Connect your iPod Touch to your computer running the latest version of iTunes, and let iTunes sync your iPod Touch with the latest updates. You can also download/install the free 102.9 WBF app for your Apple devices.
I used to listen via my iPhone, other mobile phone, or Internet/wifi-enabled radio... but what I used previously no longer works.
If you used to listen via your mobile phone, note that we have changed the way our stream works and you may need to update your phone or app configuration. We are unable to troubleshoot specific phone setups, as each person's phone configuration and provider settings can vary widely. However, here are some options for you to try:
When I click the "On Air" link, using my mobile device, I get either a blank screen or my phone tries to download a text file.
If you are getting a blank screen, then your phone's audio software may not support streaming audio or the software has not been setup correctly. If your phone is trying to download a text file, then your phone may be missing audio software or the software hasn't been setup correctly. Some phones, such as Blackberry or Android devices, require a download from their app stores to enable streaming. You will need to contact your phone vendor or software publisher for configuration assistance, or you may want to obtain new audio software from your phone vendor or phone's app store.
Still have questions? Comments? Problems?So after you've done all this:
We hope you enjoy Online Listening from WBF!