On-Line Listening

CONTENT WON'T PLAY: Our apologies for your frustration, however there are a variety of factors that may cause this type of problem. The most likely problem is network congestion; and simply means you cannot get through. This congestion could be anywhere between you and wwbf.com.

Remember: Oldies 1130 WBF only webcast programming at specific times of the day (The WBF Shopper 9 to 10am; and certain local sporting events). If you continue to have problems connecting, please contact us and we will remedy the situation as quickly as possible.

WINDOWS MEDIA PLAYER NOT INSTALLED: We understand that there are many players and most are proprietary. Oldies 1130 WBF utilizes the Windows Media Player and therefore does not support RealNetworks content.

OUTDATED WINDOWS MEDIA PLAYER VERSION: Get the newest version. Go to the web-site: http://www.windowsmedia.com/download. Note: Oldies 1130 WBF strongly recommends the use of Internet Explorer versions 5 and higher, along with the most current Windows Media Player for your operating system, in order to properly enjoy on-line listening.

CHECK SPEAKERS: Make sure the actual volume knob on your speakers is turned up.

The buffering occurs when you cannot get enough data from your bandwidth. It may be network congestion or the original encoded stream has been made at a higher bandwidth then you can download. Oldies 1130 WBF webcast audio at a low rate, yielding good-voice quality, to make it easy for many listeners. A 28.8kbps modem should work just fine.

Here is a helpful tip: This will help out but sometimes not completely correct all buffering problems. First, determine the version number of the media player you are using (from the Media Player, go to help>about)

Windows Media Player 6.4: Go to - View. Select Settings > Windows Media Source Filter. On this new window, you will see a Buffering section, select the radio button for Buffer and increase the number of seconds to 30.

Windows Media Player v7.01 or better Go to - Tools > Options > Performance Tab Under Network Buffering Select the button for Buffer, and increase the number of seconds to 30.

Our apologies for your frustration, however there are a variety of factors that may cause this error. The most common problem is that the audio stream is temporarily unavailable due to no programming. Remember Oldies 1130 WBF only webcast programming at specific times of the day (The WBF Shopper 9 to 10am; and certain local sporting events).

Possible other reasons:

The webcast server runs only when programming is available.

The server is busy and is not accepting new connections. There is a limited number of webcast streams available to on-line listeners.

The Windows Media Player cannot find the specified file. This is usually a server busy or server down error message. Try to connect to the server at a later time.

The audio quality of a webcast is dependent on a few factors, mainly sampling bit rate. A high bit rate (40k) will result in a very high quality sound ideal for stereo music listening, but will require more bandwidth and a broadband internet connection to enjoy. While a lower bit rate (10k) will result in an acceptable sound for voice quality programming, while putting a lower demand on the listener's internet connection. Since Oldies 1130 WBF can only webcast programming dominated by voice, we selected a low sampling bit rate, to accommodate many listeners, both dial-up and broadband. So as you listen, keep in mind, the Oldies 1130 WBF webcast was designed around voice quality and will not sound as good as the radio, but better than a telephone.

The best results can be achieved by adjusting the buffer settings, and then using the standalone Internet Explorer, rather than the AOL-centric browser.

What? Really. Just minimize your AOL window (you won't loose your connection!) Launch Internet Explorer, then access this page (http://wwbf.com/onlinelistening.htm), and click on the 'on-air' image.

The best thing to do is re-install the newest version of Windows Media Player. A certain plug-in is necessary in order to use Windows Media Player with Netscape; this plug-in will automatically install itself because your computer should detect that Netscape Navigator is on your computer.

On-Line Listening is supposed to work with Netscape. Sometimes it does, sometimes it doesn't. Note: Oldies 1130 WBF strongly recommends the use of Internet Explorer versions 5 and higher, along with the most current Windows Media Player for your operating system, in order to properly enjoy on-line listening.